Last Updated: August 2026
At ASTROVAA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through our payment partners)
- Order history
- Device and browser information
- IP address and website usage information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Process returns, replacements, refunds, and warranty requests.
- Improve our website and customer experience.
- Prevent fraud and maintain website security.
- Comply with legal obligations.
3. Payment Information
Payments are processed through secure third-party payment providers. ASTROVAA does not store your complete debit card, credit card, or banking information on its servers.
4. Sharing of Information
We may share your information only when necessary with:
- Courier and logistics partners.
- Payment service providers.
- Technology and website service providers.
- Government or regulatory authorities where required by law.
We do not sell or rent your personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember your preferences, analyse website traffic, and enhance your browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, disclosure, or loss.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.
8. Your Rights
Subject to applicable law, you may request to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information where legally permitted.
- Contact us regarding any privacy concerns.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Email: officialastrovaa@gmail.com
Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST